Back in 2015 we penned a piece about ‘Vision and Values’ in light of the VW emissions scandal. It’s worth a quick refresher: https://thecrowflies.co.uk/2015/09/27/vision-blah-values-blah/
The message then, as it is now, 6 years on, is ‘if you really believe in a cause, make it your purpose’. A purpose, at the top level of the business can drive engagement, give clarity of direction and off this help the business make good decisions. The same is true of brands; if your brand does believe in something, put it front and centre… let the brand positioning flow from it and feed back into it.
But if it’s just words, just a management tick-box exercise; if it’s just something you are doing to make shareholders value you more, save yourself the time and bother and pursue profit. Vanity and venality have made many business attractive and many people rich. But in truth, you can still be profitable in a responsible way, you can still do this in a way that is good for people and planet, but frankly it saves everyone the BS.
Just ask BrewDog; a company lauded for its manifesto – or charter – (“We bleed craft beer”, “We are uncompromising”, “We blow shit up”) but now, a company that will forever carry about that oddly mendacious whiff of weasely word-smithing, big on style, low, very low, on real substance. And the real salt in the wounds is the claim that “Without us, we are nothing” which according to the seemingly substantive and certainly substantial allegations rings hollow at best, malicious and deeply worrying at worst.
Companies and brands have the power to change the world for the better. They can – they have in the past and they do today – impact people positively, either through the generation of wealth, meeting of needs or even just feeling good about yourself. But the persistent desire to believe the hype in the business world about silver bullets just doesn’t help.
At The Crow Flies we work with clients to put strategic foundations in place – including purpose and values – that brands believe in and can unleash potential. But, these things only make a difference if you mean them.