Brand Architecture

Sorting out the brand portfolio to drive business growth

Brand portfolios evolve. Businesses expand into new categories, launch new sub‑brands, acquire competitors and before long, what starts as a well-thought-out portfolio architecture becomes a messy patchwork. It’s all too easy to end up with a unintended mash‑up: a unified master brand covering a few brands here; endorsed brands over there; somewhere else, standalone brands with equity of their own; and maybe even own‑label offerings fighting for the same customer’s attention.

A clear portfolio architecture isn’t a nice to have. If there’s no organisation or logic there’s risk of diluting equity, confusing customers and consumers, burdening sales teams with conflicting direction, and potentially wasting money or making poor investment decisions. And from that come the intangible issues, an erosion of internal confidence and decision‑making that becomes bogged down, slow, political and tentative.

The question then is how to disentangle it all and get something that works in place.

It starts by recognising the problem: a clear, strategic portfolio architecture maximises both brand equity and business performance. When architecture is muddled:

  • Customers don’t understand your brands’ roles
  • Brands more easily cannibalise one another
  • Marketing spend can be wasted
  • Future NPD rationale gets murkier
  • Teams can’t prioritise with confidence

Next, an objective and systematic mapping of the current architecture

Speak with customers and consumers. Get an honest, visual map of how your brands are currently positioned. Plot them according to customer journey and decision drivers. What do customers actually think each brand stands for? How are they perceived not just individually, but together. Are the linkages known? Understood? Helpful or a hinderance?

What’s often revealed are multiple brands trying treading on each other’s toes, inconsistent endorsement logic, or brands that have outgrown their original purpose and now lie in no-man’s land.

Then, define brand roles with clarity

The key here is to get some intentionality behind the portfolio structure. Every brand in your portfolio should have a distinct role and is (classically) organised into a portfolio architecture

  • Unified Brand where the master brand leads all products – think Apple or Virgin.
  • House of Brands where individual brands have independent equity, think Mars or P&G
  • Endorsed Brands where sub‑brands get credibility from a parent but still stand alone – like Courtyard by Marriott or Sony PlayStation

And you don’t need just one approach. A hybrid will work fine if each brand’s role is clear and defensible. Is it clear on what customer need the brand serves that others don’t? Is it clear on whether the brand dilutes or reinforce the unified parent brand?

Time to act: rationalise, realign, reposition (other letters are available)

Once roles are clear, it’s time to prune and align. This might mean:

  • Consolidating brands with overlapping roles
  • Elevating or retiring brands
  • Re‑endorsing sub‑brands for clarity
  • Reallocating brand investment to strategic priority or driver brands

And finally, actively managing the portfolio

Errors or relapses happen when organisations lack brand governance. Establishing clear rules is always beneficial. Be clear:

  • what constitutes a new brand
  • when you endorse vs. when a brand can stand alone
  • what ‘distinctive assets’ are truly owned in your targets’ minds, so they can be nurtured and stewarded across different sorts of consideration or consumption moments.

And when you are brand planning, build in portfolio planning as a crucial first step.

Cleaning up a messy brand portfolio is not merely cosmetic, nor an intellectual exercise. It’s a strategic action that markedly helps to drive internal alignment, helps your business cut through market noise overall, helps sharpen customer understanding, and helps to direct investments against  those brand priorities which need it. A well-oiled machine, if you will, not a patchwork quilt.

 

David Preston is founder of The Crow Flies, a research, strategy, innovation and brand planning company that helps brands find a direct route to long lasting success. Talk to us if you need a strategic diagnosis of your portfolio and an action plan that will drive meaningful commercial change.

david@thecrowflies.co.uk; +44 (0) 1889 725670;  www.thecrowflies.co.uk; @crowflieshigh. © The Crow Flies, 2026.

Brand architecture…or just city planning?

At the start of the year, Coca-Cola went public with a piece of brand architecture work that will impact their whole range – what they are calling their ‘One Brand’ strategy. All brands will be united under a strategic sign off of ‘Taste The Feeling’.   This is not a branding revolution – far from it in fact. Many companies when starting out simply don’t have the financial resources to market multiple brands. Creating a single meaning is logical, commercially sensible and often quite desirable.

Brand Architecture.jpgWhat’s unusual in the Coke example is that often, companies move away from this single ‘architecture’ approach over time as they wrestle with multiple sub brands sharing a single meaning. How can a low fat, full fat, high taste, low taste, large size, small size, for the young, for the old range cohesively sit together. It’s not impossible, but it creates strain. And of course, Coke are not lacking in the funds to adopt a brand by brand approach – which is why over many years they haven’t. Coca-Cola brands – original / diet / diet Caffeine free / Zero have been connected by shared values and iconography, but have ploughed, very successfully separate furrows. Separate furrows in the same field, but separate nonetheless. Off the back of this, Coke Zero has been an incredible launch and Diet Coke – well, in overtaking original Coke has been a phenomenon. So why change?

Potentially, it’s competitive pressure. Coke can’t move without Pepsi or another challenger matching it; or indeed leading and putting them under pressure to respond. More likely, it’s pressure from outside soft drinks – from other drinks categories. But surely this is a matter of ensuring that the Coke range remains fresh, relevant and contemporary? How does making each brand share a single meaning help that – versus keeping each brand sharply targeted and focused on key needs, attitudes and consumer segments.

Perhaps then it’s Governmental pressure? Soft drinks are an easy target for obesity campaigners and the UK Government’s new ‘sugar tax’ is evidence of targeting the low hanging fruit. But again, how does a single brand architecture help?

So then, surely it must be the changing media environment? The fragmentation of channels and increasing personalisation of viewing and ownership of content by consumers. But again – it doesn’t wash. The whole point of our media landscape now surely, is that we can build more specific brand positionings for more specific audiences and needs? If anything, wouldn’t Coke be doing the opposite? Making individual brand positionings even more refined?

The confusing factor in all this is that as consumers we buy brands, not companies. Oh, there’s no doubt that how companies set up their mission and their principles casts a discrete halo on individual brands – but that’s different from owning a single minded thought in the mind of your target consumer. I may buy Diet Coke, but I wouldn’t buy original, yet when I want full flavour I may choose Pepsi Max. I love the flavour intensity of Taylors of Harrogate’s Hot Lava Java, but occasionally I just need the convenience of Kenco Millicano. Different needs, different occasions, same consumer.

Which makes the whole ‘One Brand’ approach a worry. If it’s not a response to competitive pressure, Governmental pressure or changing consumer usage habits and needs then it can only be one thing: intellectual neatness. It’s more like city planning – idealistic but difficult to deliver. Coke will find it tough precisely because they did such an amazing job building their individual brands and I suspect, it will quickly unravel (as reports suggest). Intellectual neatness is not always the commercially neatest thing to do.

David Preston is founder of The Crow Flies, a research, strategy and innovation company that helps discover the direct route to success for brands and businesses. david@thecrowflies.co.uk; +44 (0) 1889 725670.

 © The Crow Flies, 2016